Our Gateway Service

During the times shown below, following a short assessment, you will either be given an appointment for full advice, or a referral to one of our specialist services.

Our Bureau opening hours:

Chester Office

Face to Face
Monday to Thursday 10.00 am – 3.00 pm

Click on the location for details of our service in the Lache (our Blacon service has been temporarily suspended)

Telephone
0844 576 6111
Monday to Thursday - 09.30am - 3.30 pm
Friday 09.30am - 12.30pm

 

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Ellesmere Port Office

Face to Face
Monday  10.00 am – 1.00 pm
Tuesday 10.00 am – 1.00 pm
Wednesday 10.00 am – 1.00 pm
Thursday 10.00 am – 1.00 pm

Telephone
0151 355 3428

Monday  10.00 am – 1.00 pm
Tuesday 10.00 am – 1.00 pm
Wednesday 10.00 am – 1.00 pm
Thursday 10.00 am – 1.00 pm

Saturday 10.00 am - 1.00 pm

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Northwich Office


Face to Face
Monday to Thursday 09.30 am - 12.30 pm

Telephone
0844 576 6111
Monday to Thursday - 09.30am - 3.30 pm
Friday 09.30am - 12.30pm

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Winsford Office

Face to Face
Monday am 9.30 to12.30
Wednesday pm 1.00 to 3.30
Thursday pm 1.00 to 3.30
Friday am 9.30 to 12.30

Telephone
0844 576 6111
Monday to Thursday - 09.30am - 3.30 pm
Friday 09.30am - 12.30pm.

 

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Advice by email

Click here to access our email advice service