About us

Cheshire West area map
Get directions to our Bureau sites using Google Maps:
Ellesmere Port
Chester
Northwich
Winsford

Cheshire West Citizens Advice Bureau was formed on 1 April 2009 from the existing Bureaux at Chester, Ellesmere Port and Vale Royal.  We have over 70 paid members of staff and more than 100 volunteers.


We operate independently and all client services are free and completely confidential.

 

We deliver the aims and principles of Citizens Advice Bureaux nationally by offering a comprehensive service of information, advice, advocacy and representation, and by working actively for change in the policies and practices of organisations that impact on the lives of our clients.

Get advice

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.


You can get advice on line from:

Advice Guide

You can see our Bureau opening hours and services by selecting your closest site:

Volunteer

The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over 5.5 million new problems every year.

We couldn’t survive without our 20,000 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.

  Giving advice

News

The Cheshire Advice Partnership
Thanks to funding from the Big Lottery, Cheshire West CAB has teamed up with Shelter and Age Concern to form Cheshire West Advice Partnership.
More details here ...

Congratulations to Chris Reynolds and Claire Anstee on their sky dive, from 13000 ft, on 13 October.  Pic here ...

 

Staff login 

Bureau Staff restricted area

Supporters

We are grateful for the support of our various funders, which include:


Big Lottery

LSC



   Cheshire West & Chester